What information do we collect?
What do we use your information for?
How do we protect your information?
Do we disclose any information to outside parties?
Third party links
California Online Privacy Protection Act Compliance
Childrens Online Privacy Protection Act Compliance
Terms and Conditions
We collect information from you when you register on our site, place an order, subscribe to our newsletter or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
Any of the information we collect from you may be used in one of the following ways:
To personalize your experience – your information helps us to better respond to your individual needs.
To improve our website – we continually strive to improve our website offerings based on the information and feedback we receive from you.
To improve customer service – your information helps us to more effectively respond to your customer service requests and support needs.
To process transactions – Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To send periodic emails – The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.
Note: In order to receive regular marketing updates and information from Carlson via email, outside of updates and information and updates pertaining to your order, you must affirmatively opt-in to Carlson’s email campaign (Newsletter opt-in here). If at any time you would like to unsubscribe from receiving future emails, reply to the sender requesting to be removed from his/her mailing list or follow the detailed unsubscribe instructions at the bottom of the email.
We implement a variety of security measures to maintain the safety of your personal information when you place an order.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc) will not be kept on file unless you have filled out an Authorization for Credit Card Retention and Use Form provided by Carlson Software.
Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, analytical, or other uses.
All outside companies working for Carlson must comply with our information collection, use and disclosure policies, as well as US and international law regarding data and privacy, and are not permitted to sell your information to third parties or to use it except as authorized by us and you, or as permitted or required by law. All Carlson agents are provided with training on federal and state laws governing confidentiality of user data.
We reserve the right to use or disclose any information without notice or consent as needed to satisfy any law, regulation or legal request; to conduct investigations of consumer complaints or possible breaches of law; to protect the integrity of our site, rights and our property; to protect the safety of our visitors or others; to fulfill your requests; or to cooperate in any legal investigation.
You are also able to opt out of other third-party advertiser and ad network placement of Cookies or targeted advertising generally by visiting the following links: Network Advertising Initiative; Digital Advertising Alliance; European Interactive Digital Advertising Alliance (for users in the EU); or The Digital Advertising Alliance of Canada (for users in Canada).
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://www.carlsonsw.com
This policy was last modified on May 24, 2018